We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.
Take the exit "Blankenburg" from the main road B6 towards Quedlinburg. Follow the road for a few meters and turn right into Weberstraße. At the end of the road keep to the right again and turn into the Steinweg. After 150 meters you will see our hotel.
You can reach the main station by walk or taxi. The distance from the main station to our Harz hotel is only 1 kilometer.
The Ballenstedt Airport is about 15 km from our hotel. The distance to the Halle-Leipzig Airport is approximately 117 km. Our friendly staff will be happy to provide detailed information for your journey.
The distance to the fairground Magdeburg is 60 km and the journey time is approximately 1 hour. To the fairground Halle/Saale you should plan a journey time of 1.5 hours. The fairground Halle/Saale is about 80 km away from the hotel.
The hotel has hotel owned parking spaces which can use our guests for a fee of 7.50 € per car/night. In the immediate vicinity to the hotel there are free parking lots.
The public areas at the Quedlinburg hotels are barrier-free. In the standard and comfort category rooms are available with walk-in shower.
Our guests can access their rooms from 2 p.m.
We kindly ask you to leave your room at 11 a.m. latest.
Breakfast buffet: 7 a.m. till 11 a.m.
Restaurant „Hagensches Freihaus“: 10 a.m. till 10 p.m.
Bar – Vault lounge: 6 p.m. till 10 p.m.
We are happy to welcome your four-legged friends in our hotel. The additional charge is 9 € per pet/night.
An extra bed is possible in the comfort Hotel rooms at the castle hotel. Children under 12 years stay free in their parents' room. The costs for children over 13 are paid on the basis of a percentage scale. Our helpful team is happy to provide more information regarding the children policy.
Our castle hotel accepts the following credit cards: VISA Card, Master Card, American Express
The wellness area at the hotel in the Harz region is open from 2 p.m. till 10 pm.
The Quedlinburg hotel offers its guests a free WIFI internet access.