We have compiled an overview of our guests' most frequently asked questions here. If the answer you are looking for is not listed, we look forward to your contact request.
Take the exit "Blankenburg" from the main road B6 towards Quedlinburg. Follow the road for a few meters metres turn right onto Weberstraße. Keep right again at the end of the street and turn onto Steinweg. After 150 metres, you will see our hotel.
You can reach the main station on foot or by taxi. The distance from the main station to our hotel is only 1 km.
Ballenstedt Airport is about 15 km from our hotel. The distance to the Halle-Leipzig Airport is approximately 117 km. Our friendly staff is happy to provide you with detailed information for your journey.
The distance to the exhibition grounds in Magdeburg is 60 km. The journey time is approximately 1 hour. To the exhibiton grounds in Halle/Saale, you should plan a 1.5-hour journey. The exhibition grounds in Halle/Saale are about 80 km away from the hotel.
The hotel has its own parking spaces which can be used by our guests for a fee of € 8.50 per car/night. There are free-of-charge parking spots in the immediate vicinity of the hotel.
The hotel's public areas are barrier-free. In the Comfort category, barrier-free rooms with an easy-access shower are available.
Our guests can access their rooms from 3 p.m..
We kindly ask you to leave your room by 11 a.m.
Breakfast buffet: 7:00 a.m. - 11:00 a.m.
Restaurant „Hagensches Freihaus“: 10:00 a.m. - 10:00 p.m.
Bar – Vault lounge: 6:00 p.m. - 10:00 p.m.
We are happy to welcome your four-legged friends in our hotel. The additional charge is € 10.00 per pet/night.
Extra beds can be added to the Comfort Rooms. Children younger than 6 years of age stay free of charge in their parents' room. The rate for children between 6 and 16 years is € 25.00 per night including breakfast. Our helpful team is happy to provide more information.
Our castle hotel accepts the following credit cards: VISA, MasterCard and American Express.
The spa area is open between 2:00 p.m. and 10:00 p.m.
The hotel offers its guests free Wi-Fi everywhere in the hotel.